Privacy Policy – KukuMall

Last Updated: 9 August 2026

KukuMall (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you use our website and online shopping services.

1. Information We Collect

When you place an order or create an account, we may collect:

  • Name

  • Mobile number

  • Email address

  • Delivery and billing address

  • Order and transaction details

  • Information you provide while contacting customer support

Payment information is processed through our authorized payment service providers. We do not intentionally store complete card or banking credentials on our servers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm orders and payments

  • Provide customer support

  • Process returns, refunds and cancellations

  • Send important order notifications

  • Improve our website and shopping experience

  • Prevent fraud, misuse and unauthorized transactions

  • Comply with applicable laws and regulations

3. Payment Information

Online payments may be processed through third-party payment providers such as Razorpay and other supported payment methods.

Payment providers may process your payment information according to their own privacy policies and terms.

4. Cookies

KukuMall may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a better shopping experience.

You can manage cookies through your browser settings.

5. Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment providers

  • Delivery and logistics partners

  • Website and technology service providers

  • Customer support service providers

We do not sell your personal information to third parties.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no internet-based service can guarantee complete security.

7. Your Rights

Depending on applicable law, you may request access to, correction of or deletion of your personal information.

You may also contact us regarding privacy-related questions or concerns.

8. Children's Privacy

KukuMall is not intended to knowingly collect personal information from children without appropriate consent.

9. Third-Party Links

Our website may contain links to third-party websites or services. KukuMall is not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related questions or requests, please contact KukuMall customer support.

KukuMall
India
Email: support@kukumaill.com
Phone: +91-9352396577